Built for Australian clinics — 80+ practices already onboard

The last patient you lost
cost you $2,400.
Missed calls aren't just
missed calls anymore.

1 in 3 Australian patients call a competitor after one missed call. DrKing answers in 60 seconds, books automatically, and follows up — so you never lose another one.

320k+
Leads captured & nurtured
80+
Australian practices
60s
Average response time
15%
Patient reactivation rate
Missed calls Booked appointments Slow follow-ups Instant replies No-shows Automated reminders Unpaid invoices Text-to-pay No reviews Auto review collection Missed calls Booked appointments Slow follow-ups Instant replies No-shows Automated reminders Unpaid invoices Text-to-pay No reviews Auto review collection
The Problem

Your front door is leaking.

And every leak costs you. Here's what happens when patients slip through.

Missed calls

27% of calls to Australian clinics go unanswered. Each one is a patient who wanted to book — and now won't.

27%
of calls unanswered during business hours

Slow follow-ups

78% of patients book with the first clinic that responds. If you take more than 5 minutes, you've already lost them.

5 min
window before patients move on

Wasted ad spend

You paid $80-$200 to acquire that lead. When nobody follows up, that money walks straight out the door.

$200
average cost per lead, wasted

What this looks like per year

A clinic losing 5 calls a day at $200 per patient, 365 days a year. The math is ugly.

$365,000/year
How It Works

From missed call to booked patient
in under 90 seconds.

1

AI captures every enquiry

Web chat, phone, SMS, WhatsApp, Instagram, Facebook Messenger — DrKing picks up on every channel, instantly. No more "we'll get back to you" that never happens.

Web chat Phone SMS WhatsApp Instagram Facebook
2

AI books the appointment

Natural conversations that feel human. DrKing qualifies the patient, checks your calendar, and books the slot — 24/7. No hold music. No "press 1 for appointments".

Real-time booking Calendar synced Service-aware Multi-doctor
3

AI follows up and gets you paid

Automated reminders reduce no-shows. Text-to-pay links collect outstanding invoices. Review requests go out automatically after visits. Your team does nothing extra.

SMS reminders Text-to-pay Auto reviews Reactivation campaigns
The Platform

Everything your front desk does.
Automated.

One system that replaces your missed-call service, booking tool, reminder software, and review collector.

AI Lead Management

Every enquiry — from every channel — flows into one unified inbox. AI qualifies, tags, and routes each lead automatically. Your team sees a clean pipeline, not a chaotic inbox.

  • Smart web forms & chat capture leads instantly
  • AI chat assistant answers patient questions 24/7
  • Visual sales pipeline — see every lead stage
  • Missed call text-back converts lost calls to bookings
  • Automated follow-up via SMS, email & WhatsApp

24/7 Booking

Real-time availability. Patients book anytime, on any channel. No phone tag.

Text-to-Pay

PCI-compliant payment links sent automatically. Get paid without chasing.

Review Collection

Auto-request Google reviews from happy patients. Build your reputation on autopilot.

Analytics

Track bookings, cancellations, and revenue trends. Know your peak times.

Integrates with your stack

Calendars, EHR, CRMs, telehealth platforms. If you're using it, DrKing connects to it — and if not, we'll build the bridge.

Multi-Location

Centralised dashboard for multi-location practices. Assign by doctor availability.

Smart Retargeting

Automated ad retargeting for lost leads. AI audience segmentation built in.

AI Voice Receptionist

Your phone never rings out again.

Australian patients hate voicemail. 62% hang up instead of leaving a message. DrKing's AI voice receptionist answers every call, books the appointment, and sends a confirmation — even at 2 AM on a Sunday.

24/7 call answering

Schedules and reschedules appointments even when your office is closed.

After-hours & holiday coverage

Immediate responses instead of voicemail. Directs urgent calls appropriately.

Lead nurturing & follow-ups

Automated callbacks, appointment reminders, and review generation.

Call screening & routing

Filters spam calls, identifies high-value enquiries, routes to the right staff.

Hear it in action
Inbound call — DrKing AI
00:42
Patient: "I need to reschedule my appointment"
DrKing AI: "No problem. I can see you're booked for Thursday at 2 PM. Would Monday or Tuesday work better?"
Patient: "Tuesday morning please"
DrKing AI: "Done. You're booked for Tuesday at 9:30 AM. I'll send a confirmation via SMS and a reminder the day before."
✓ Appointment rescheduled
✓ Confirmation sent via SMS
✓ Calendar updated automatically
Why Clinics Switch

More patients. Less admin.
Zero extra headcount.

01

More patients booked

Capture every enquiry, reply instantly, automate follow-ups — more leads convert into confirmed appointments.

02

Less admin stress

AI handles conversations, bookings, reminders, and payments — freeing your team from manual tasks.

03

Fewer missed calls

Voice AI answers calls, handles after-hours enquiries, and sends reminders to reduce no-shows.

04

Stronger patient experience

Fast replies, convenient booking, and personalised follow-ups create a smoother journey.

05

One unified system

Manage all leads, conversations, and follow-ups from a single inbox — no switching between apps.

06

Grow without growing headcount

Scale your lead handling effortlessly — without hiring more admin staff.

Security & Compliance

No clinical data stored. Built secure from the ground up.

DrKing intentionally avoids handling patient health records. We focus solely on lead generation, communication, and automation — keeping your clinic secure and compliant with Australian healthcare standards.

GDPR
HIPAA Ready
Aus Privacy Principles
PCI Compliant
ISO Servers

Enterprise-grade protection

Two-factor authentication, role-based access control, and detailed audit logs.

Complete communication records

Full audit trail of every patient interaction — securely recorded and timestamped.

Scalable for any practice

From sole practitioners to multi-location enterprises. Custom workflows and team roles built in.

Ready to stop losing patients?

Book a 20-minute demo. We'll show you exactly how much revenue is leaking from your clinic — and how DrKing closes the gap.

FAQ

Questions, answered.

What exactly is DrKing? +
DrKing is an AI-powered communication and growth platform built for clinics. It captures leads, books appointments, sends reminders, follows up automatically, collects payments, and builds your online reputation — all without managing clinical records or storing sensitive health data.
Can patients book appointments online? +
Yes. Patients can book via your website, SMS, WhatsApp, Facebook Messenger, or Google Messages — 24/7. DrKing automatically assigns time slots and logs all appointments into your system.
What happens if I miss a call? +
DrKing instantly follows up on missed calls with an automated SMS or WhatsApp message and captures the lead in your CRM. You'll never miss a potential patient again.
Can I customise DrKing for my practice? +
Absolutely. Every workflow, message, reminder, form, and follow-up is customisable to suit your services, operating hours, and branding.
Is DrKing secure and compliant? +
Yes. DrKing does not store clinical or patient health records. It operates on secure, encrypted infrastructure and is compliant with GDPR, Australian Privacy Principles (APPs), and HIPAA (for communication workflows).
Can I send invoices and collect payments? +
Yes. DrKing supports text-to-pay, automated invoicing, and secure payment links via PCI-compliant gateways — no third-party payment tools required.
What's the difference between DrKing and a practice management system? +
DrKing is not a clinical or health records system. It focuses purely on front-end growth: capturing enquiries, booking appointments, automating communications, and driving reviews — not managing patient treatments or storing medical data.
What kind of support is available? +
We offer live chat, email, and onboarding support — plus a dedicated success team to help you get the most out of your system.